Pay by Phone

Quick Reference Guide

Pay-by-Phone Toll Free Number

1-844-829-1961

 

Main Menu
     1 - To make a payment on your account
     2 - Check account status
     3 - Create or update your PIN number
     9 - Repeat this menu

How To Make a Payment
Please enter your account number followed by the # sign (if this is correct Press 1; if not Press 2)
     1 - To pay total amount due
     2 - To pay a different amount
          For example enter 1 5 0 0 3 # for $150.03 (if this is correct Press 1; if not Press 2)
     3 - To continue (will take you back to payment options menu)
     9 - Repeat this information

Once You Enter Amount You Want To Pay
     1 - Add another account to payment total
     2 - Restart payment process (will take you back to payment options menu)
     3 - Pay amount you have selected

Select Payment Method
     1 - Pay by MasterCard, Visa or Debit Card
     3 - Exit this menu with making a payment (will take you back to payment options menu)
     9 - Repeat these options

Credit or Debit Card as your Payment Method
     1 - If correct, Enter credit card number; Enter expiration date; Enter security code on back of card and Press #
     2 - Review your payments
     3 - Restart payment process (will take you back to payment options menu)
     9 - Repeat these options

Account Status Menu
Please enter your account number followed by the # sign, (if this is correct Press 1; if not Press 2)
     1 - Enter account number followed by the # sign
     2 - Check account status
     3 - create or update PIN number
     9 - Repeat this menu
     * - Return to main menu

Create or Update PIN Number
Please enter your account number followed by the # sign (if this is correct Press 1; if not Press 2)
     1 - Enter the last 4 digits of your social security number to verify identity
     2 - Enter desired four digit PIN number